Returns & Exchanges
At House of Marley, we stand by our commitment to quality craftsmanship and sustainable sound. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to begin the process and select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, we will provide a prepaid shipping label via email to ensure your eco-friendly electronics are tracked safely back to us.
- 3.Pack Your Gear
Securely pack your items in their original sustainable packaging, including all accessories and cables, and attach the shipping label to the outside of the box.
- 4.Receive Your Refund
After our team inspects the returned product, we will process your refund to your original payment method within 7 to 10 business days.