Frequently Asked Questions
Everything you need to know about our sustainable sound and premium electronics.
What is House of Marley's commitment to sustainability?
Our products are crafted from Mindfully Sourced materials including FSC® certified wood, recyclable aluminum, and our signature REWIND™ fabric made from recycled plastic bottles and organic cotton.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for audio products?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Do House of Marley products come with a warranty?
Yes, all of our headphones and speakers include a two-year limited warranty that covers any manufacturing defects or hardware failures under normal use.
Are your Bluetooth speakers and headphones compatible with all devices?
Our products use universal Bluetooth technology and are compatible with iOS, Android, macOS, and Windows devices, as well as any hardware with a standard 3.5mm auxiliary output.
How do I pair my Stir It Up Wireless Turntable?
Ensure your Bluetooth speaker is in pairing mode, then press the Bluetooth button on the turntable. The blue light will flash until a stable connection is established.